Terms & Conditions

1. Definitions

For the purposes of these Terms and Conditions:

• •"Services" refers to the business consulting services provided by Stratarc, including Business Health Diagnostics, Process Optimization Engagements, and Strategic Transformation Guidance.
• •"Client" or "You" refers to the individual or organization engaging our consulting services or using our website.
• •"We," "Us," or "Our" refers to Stratarc, a business consulting practice operating in Thailand.
• •"Agreement" refers to these Terms and Conditions, along with any service-specific engagement letters or contracts.
• •"Website" refers to all pages and content accessible through the domain serving these Terms and Conditions.
• •"Deliverables" refers to the reports, documentation, recommendations, or other work products specified in a service engagement.

2. Acceptance of Terms

By accessing our website, submitting inquiry forms, or engaging our consulting services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

You must be at least 18 years of age and have the legal capacity to enter into binding contracts under Thai law. If you are accessing our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

We reserve the right to modify these Terms and Conditions at any time. Changes become effective upon posting to our website. Continued use of our services after modifications constitutes acceptance of the revised terms.

3. Service Description

Stratarc provides business consulting services to organizations in Thailand and the broader Southeast Asian region. Our service offerings include:

• •Business Health Diagnostics: Two-week assessments of organizational performance and operational efficiency.
• •Process Optimization Engagements: Four to six-week projects focused on refining specific business processes.
• •Strategic Transformation Guidance: Ten to sixteen-week comprehensive programs supporting significant organizational change.

Services are provided on a project basis with defined scope, deliverables, and timelines specified in individual engagement letters. The general information on our website does not constitute a binding offer for services.

We make no guarantees about specific business outcomes resulting from our consulting services. Our role is to provide analysis, recommendations, and implementation support; actual results depend on numerous factors beyond our control.

4. Service Engagement Process

4.1 Initial Consultation

Prospective clients may request an initial consultation to discuss their organizational needs and determine service fit. Initial consultations are provided without charge and create no obligation on either party.

4.2 Engagement Letter

If both parties agree to proceed, we will provide a formal engagement letter specifying scope of work, deliverables, timeline, fees, payment terms, and any service-specific conditions. Services commence only upon mutual execution of the engagement letter and receipt of any required initial payment.

4.3 Client Responsibilities

Clients are responsible for providing timely access to requested information, personnel, and facilities necessary for service delivery. Delays in client cooperation may extend project timelines or affect deliverable quality. We are not liable for project delays or incomplete deliverables resulting from client-side constraints.

4.4 Scope Changes

Changes to agreed engagement scope require mutual written consent and may result in timeline or fee adjustments. We will provide reasonable estimates of any additional costs before proceeding with scope modifications.

5. Fees and Payment Terms

5.1 Fee Structure

Our services are provided on a fixed-fee basis as specified in engagement letters. Unless otherwise agreed, fees are quoted in Thai Baht (฿) and are exclusive of applicable taxes.

5.2 Payment Schedule

Payment terms are specified in individual engagement letters. Typical arrangements include: 50% due upon engagement commencement and 50% due upon deliverable completion; or payment in installments aligned with project milestones.

5.3 Late Payment

Invoices are due within 30 days of issuance unless otherwise specified. Late payments may incur interest charges of 1.5% per month (18% annually) or the maximum rate permitted under Thai law, whichever is lower. We reserve the right to suspend services for accounts more than 30 days overdue.

5.4 Expenses

Unless specified otherwise, quoted fees include standard business expenses. Extraordinary expenses (such as international travel, specialized software, or third-party data acquisition) will be discussed and approved in advance, then invoiced at cost.

6. Intellectual Property Rights

6.1 Client Materials

All materials provided by the client remain the client's property. We acquire no ownership rights in client data, documents, or proprietary information.

6.2 Deliverables

Upon full payment, clients receive a non-exclusive license to use project deliverables (reports, recommendations, documentation) for their internal business purposes. Clients may not resell, republish, or otherwise commercially exploit deliverables without our prior written consent.

6.3 Methodologies and Tools

Our analytical methodologies, frameworks, templates, and diagnostic tools remain our proprietary intellectual property. We grant clients permission to use these tools as taught during engagements, but clients may not claim ownership or provide these methodologies to third parties for commercial purposes.

6.4 General Knowledge

We retain the right to use general knowledge, skills, and experience gained during client engagements in serving other clients, provided we do not disclose confidential client information.

7. Confidentiality

We are committed to maintaining the confidentiality of all client information. We will not disclose client data, business strategies, or operational details to third parties except:

• •With client's explicit written consent
• •To service providers bound by confidentiality obligations (such as payment processors or cloud storage vendors)
• •When required by law, court order, or government regulation
• •To protect our legal rights in disputes with the client

Confidentiality obligations survive engagement termination and continue indefinitely unless information becomes publicly available through no fault of ours.

For engagements requiring heightened confidentiality protections, we will execute separate non-disclosure agreements upon request.

8. Disclaimers

8.1 Professional Advice Disclaimer

Our consulting services provide business analysis and strategic recommendations. We are not legal advisors, certified public accountants, or licensed financial planners. Clients should seek appropriate professional advice for legal, tax, or financial matters.

8.2 No Guarantees

We make no warranties or guarantees about specific business outcomes, revenue increases, cost savings, or other results from implementing our recommendations. Actual results depend on numerous factors including market conditions, client execution, competitive actions, and circumstances beyond our control.

8.3 Information Accuracy

Our analyses and recommendations are based on information provided by the client and publicly available data. We rely on the accuracy and completeness of client-provided information and cannot guarantee the correctness of recommendations if underlying data is flawed or incomplete.

8.4 Website Content

Information on our website is provided "as is" without warranties of any kind. While we strive for accuracy, we make no representations about the completeness, reliability, or suitability of website content for any particular purpose.

9. Limitation of Liability

To the maximum extent permitted by Thai law:

• •Our total liability arising from any consulting engagement shall not exceed the total fees paid by the client for that specific engagement.
• •We are not liable for indirect, consequential, incidental, or punitive damages including lost profits, business interruption, or reputational harm.
• •We are not liable for damages arising from client's failure to implement recommendations, implementation errors by client personnel, or market conditions beyond our control.
• •Claims must be brought within one year of the date when the claimant knew or should have known of the facts giving rise to the claim.

These limitations do not apply to liability for fraud, intentional misconduct, or violations that cannot be limited under applicable law.

10. Indemnification

Clients agree to indemnify and hold harmless Stratarc, its consultants, and affiliates from claims, damages, or expenses (including reasonable legal fees) arising from: client's breach of these Terms and Conditions; client's violation of applicable laws; client's misrepresentation of information provided to us; or claims by third parties related to client's implementation of our recommendations.

11. Termination

11.1 Client Termination

Clients may terminate engagements with 7 days written notice. Fees for work completed through the termination date remain due, along with any non-cancellable expenses incurred.

11.2 Our Termination Rights

We may terminate engagements immediately if: client fails to pay invoices more than 30 days overdue; client materially breaches confidentiality obligations; client provides false or misleading information material to our work; or continuation would violate professional ethics or applicable law.

11.3 Effects of Termination

Upon termination, we will provide work products completed through the termination date, subject to payment of all fees due. Confidentiality obligations, intellectual property provisions, and limitation of liability survive termination.

12. Dispute Resolution

12.1 Governing Law

These Terms and Conditions are governed by the laws of the Kingdom of Thailand, without regard to conflict of law principles.

12.2 Jurisdiction

Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Chiang Mai Province, Thailand.

12.3 Informal Resolution

Before initiating formal legal proceedings, parties agree to attempt good-faith negotiation to resolve disputes. Either party may initiate this process by providing written notice describing the dispute and proposed resolution.

13. General Provisions

13.1 Entire Agreement

These Terms and Conditions, together with any engagement letter for specific services, constitute the entire agreement between parties and supersede all prior communications, proposals, or understandings.

13.2 Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions remain in full force and effect. Invalid provisions will be reformed to reflect the parties' original intent to the extent possible.

13.3 Waiver

Failure to enforce any provision does not constitute a waiver of that provision or any other provision. Waivers must be in writing and signed by the party against whom enforcement is sought.

13.4 Assignment

Clients may not assign or transfer their rights or obligations under these terms without our prior written consent. We may assign our rights and obligations to affiliated entities or successors in a business transfer.

13.5 Notices

All formal notices under these terms must be in writing and sent to the addresses specified in engagement letters or to the contact information provided on our website. Notices are effective upon receipt.

14. Contact Information

For questions about these Terms and Conditions or our services, please contact: